Analytics
Trends, outcomes, agent performance and sentiment over the last 14 days.
Total calls (14d)
451
Minutes used
113
Avg success rate
58%
Positive sentiment
48%
Calls Over Time
Daily call volume, last 14 days
Outcomes
Distribution across all calls
Agent Performance
Calls vs success rate by agent
Language Distribution
Conversations by language
Peak Hours
Call volume by day of week × hour
0
3
6
9
12
15
18
21
Mon
Tue
Wed
Thu
Fri
Sat
Sun
LessMore
Sentiment Trend
Share of positive / neutral / negative over time